Privacy Policy Last Updated July 2026

Who We Are

AccuTrans, Inc. (d/b/a AccuTrans Group) (“AccuTrans,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website (the “Site”) or use our transportation services.

Information We Collect

We may collect the following types of information:

Contact information, such as your name, phone number, email address, and mailing address, when you request a quote, make a reservation, or contact us.
Reservation and trip details, such as pickup and drop-off locations, dates, times, group size, and special requirements.
Payment information, such as billing details necessary to process payment for services (processed securely through our payment providers; we do not store full payment card numbers).
Communications, including records of calls, emails, and text messages exchanged with our team regarding your reservation.
Website usage information, such as pages visited and general browsing behavior, collected automatically through standard web technologies (see Section 3, Cookies).

How We Use Your Information

We use the information we collect to:

Schedule, confirm, and provide transportation services
Communicate with you about your reservation, including confirmations and driver arrival updates
Process payments and maintain business records
Respond to inquiries and provide customer support
Improve our services and website
Comply with legal and regulatory obligations

We do not sell your personal information to third parties.

Cookies

Our Site may use cookies and similar technologies to support basic functionality and understand general website usage. You can control cookie settings through your browser preferences. Disabling cookies may affect some features of the Site.

How We Share Information

We may share your information with:

Service providers who help us operate our business, such as payment processors, scheduling software providers, and IT support, who are contractually obligated to protect your information and use it only for the purposes we specify.
Drivers and dispatch staff, as necessary to coordinate and complete your reservation.
Legal authorities, if required to comply with a law, regulation, legal process, or governmental request.

We do not share your information with third parties for their own marketing purposes.

Text Messaging (SMS)

AccuTrans, Inc. (d/b/a AccuTrans Group) may send text messages to the mobile phone number you provide when booking a reservation, in order to share trip confirmations, driver arrival updates, and other service-related communications. Message frequency varies based on your reservation activity. Message and data rates may apply.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This includes all text messaging originator opt-in data and consent; this information will not be shared with any third party for any purpose.

You may opt out of receiving text messages at any time by replying STOP. For help, reply HELP or contact us at 414-226-2100/Info@accutransgroup.com.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to provide services, maintain business records, and comply with legal obligations.

Children's Privacy

Our Site and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

Your Choices

You may contact us at any time to ask what information we hold about you, request corrections, or request that we delete your information, subject to any legal or business record-keeping requirements. You may also opt out of text messages at any time (see Section 5).

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the Site or our services after changes are posted constitutes your acceptance of the revised policy.

Contact Us

Questions about this Privacy Policy can be directed to:
AccuTrans, Inc. (d/b/a AccuTrans Group)

6134 S Howell Ave, Milwaukee, WI 53207

414) 226-2100

Info@accutransgroup.com